How Can We Help You?

Most questions are answered on the page below. Please read the page below for help before sending a message to customer service.

  • Download Issues

    If you have problems downloading your leads you can click here for help

  • Broadcast Feature

    If you need help with the broadcasting feature please click here.

  • Targeting Category Feature

    If you’re having problems with the targeting category feature, please click here.

Pre-Order Questions

What Targeting Categories Are Available? +

We have many targeting options available. Below are our most popular. Please email us if you don’t see your category below…

  • Internet Marketing & Business Opportunities
  • Home Business & Work From Home
  • Health Insurance
  • Financial (Loan Mod & Refi Loans)
  • General Consumers
  • B2B (Business To Business)
How Does The Broadcast Feature Work? +

The broadcast feature allows you to easily send a message to your leads. To use the broadcast feature just enter your message into the form and click the submit button. We will send your message to your leads using our mailing servers (we handle email compliance and we include unsubscribe links automatically.) This feature is useful for people who don't want to hassle with the setup and cost of expensive email software or autoresponders.

Do I Need My Own Autoresponder Service? +

You do not need an autoresponder to use our services. We include a built in broadcast feature which allows you to easily send a message to your leads.

However if you would like to use your own autoresponder we provide the leads in several formats that make uploading/importing into your autoresponder quick and easy.

What Is Included With Your Service? +

When you order one of our paid subscriptions we provide you with fresh daily opt-ins leads. We also have an optional broadcast feature available that will allow you to send a weekly message to your leads. If you would prefer to use your own autoresponder or mailing system you can download and import the leads into your system using any of our convenient file formats.

Are Telephone Numbers Included With The Leads? +

The leads we provide are email verified. This means that we have verified each lead via email. Telephone numbers are included with each lead, however please keep in mind that the telephone numbers are not verified and may or may not be accurate.

Can I Call & Email The Leads? +

We include email, phone, and postal addresses with each lead. You can contact your leads any way that you prefer. Please keep in mind that you are responsible for your own actions. Please consider scrubbing your leads against the national "do not call list" and please make sure any emails you send are CAN-SPAM compliant. Please see our terms of service regarding our legal policies.

Billing & Account Questions

How Do I Upgrade My Account? +

To upgrade your account please login to your account here. After you have logged in please click on the "Upgrade" link on the right side of the page.

How Do I Downgrade My Account? +

To downgrade your account please login to your account here. After you have logged in please click on the "Downgrade" link on the right side of the page.

How Do I Change My Credit Card Info? +

To change your billing method or update your credit card information please login to your account here. After you have logged in please click on the "Account Settings" link on the right side of the page.

Troubleshooting Tips

I Can't Download The Leads... +

If you are having trouble downloading your leads please do all of the following before contacting us:

  • Restart your computer
  • Disable any popup blockers & Restart your internet browser
  • Clear your internet browser cache
  • Logout of your account then log back in
  • Check to make sure you don't have any privacy or security software that would be interfering with your ability to download your leads.
I'm Getting Delivery Failed Notifications... +

We pre-verify all of your leads for a 100% or better delivery rate across multiple mailing platforms. We also include bonus leads every day to make up for any undeliverables. If you are getting several delivery failures it is most likely due to your mailing software settings. Another possibility is that you are experiencing a phenomenon called "grey listing" with the major email ISPs. For more helpful tips please click here.

Some Of The Phone Numbers Are Invalid... +

The leads we provide are email verified. This means that we have verified each lead via email. Telephone numbers are included with each lead, however please keep in mind that the telephone numbers are not verified and may or may not be accurate.

Don't See An Answer To Your Question?

Click Here To Contact Us +

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